![]() ![]() ![]() What is the purpose of having this word processor installed on my laptop? Should it work or what? Sorry if I sound exasperated because I am and have little patience for going around any more circles.Classic Shellâ„¢ is free software that improves your productivity, enhances the usability of Windows and empowers you to use the computer the way you like it. Learn More and up comes another Aw Snap page. To continue, reload or go to another page. Everything gets a black page with "Aw Snap" Something went wrong while displaying this webpage. NONE of the links work on this version of Word Starter including "Getting Started Guide", "Help and Support", "Purchase Office 365", "Learn More" about College Student Office 365. This is going to be my last attempt to get what should be very basic information before I junk this thing for an HP. Microsoft told me if it was factory installed, then I needed to call Dell. ![]() I called sales support under the pretext of getting info about buying a new laptop and what software came with it and they couldn't tell me, just offered to help me with my purchase. I'm retired and my needs are very basic-just a basic word processor. I don't need anything that sophisticated. Is this just a trial copy and I have to buy it to get the full up version? I called tech support and they couldn't tell me and suggested that I buy Office 365. I spent a great deal of time creating a document only to discover that I can't send it anywhere in any form. ![]() I've spent literally hours trying to get information from Dell regarding software installed by Dell on my Inspiron N5010, namely Microsoft Word Starter, supposedly a very basic word processor. I'm probably in the wrong forum but I'm done trying to find how and where to post this, so here goes. ![]()
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